WHAT DO OUR CUSTOMERS SAY ABOUT OUR SERVICE?

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Visited the Clifton Street store today and purchased two pairs of glasses. I just wanted to recognize Sara who did my eye test and Charlotte who helped me choose glasses. Really pleased with the experience and highly recommend them if you looking to have an eye test or buy some new glasses.
- Bob Kennedy (Clifton Street practice)
I am diabetic so I feel it is very important to get my eyes checked regularly. I highly recommend this optician’s, which I have used for a number of years. The staff are very friendly and professional using “state of the art” equipment. I find it to be a very enjoyable and worthwhile experience every time I visit.
- Michael Johnson (Clifton Street practice)
I will never go to a High Street optician chain ever again. These guys are brilliant. Professional, personal, and extremely pleasant to deal with. Accommodating, they will go the extra mile for you. Thanks very much. I will recommend you all the time, and I want to support our local businesses.
- John Williams (Grangetown practice)
My experience at the opticians was great. The optician’s itself has a lot of nice frames to choose from. I’m quite picky about choosing my frame. Lark was great and completely understanding. She helped me find the perfect fame for my face. I'm 100% satisfied and I highly recommend Direct Eyecare.
– Zaiba Khan (Grangetown practice)
- Aneeqa Ahmed (Stapleton Rd practice)
I came along with a family member and we received exceptional customer service from a young lady named Aneesah. Also, there is great value for money on the glasses!