FREQUENTLY ASKED QUESTIONS ABOUT OUR EYE TESTS
If you have a question which isn’t shown here, please feel free to contact us. We’d be happy to answer it.
HOW OFTEN SHOULD I GET MY EYES TESTED?
Even if you are not aware of any eye problems you should ideally have an eye test every two years. You may need to have an eye test more regularly depending on your age and medical history.
WHY DO I HAVE TO HAVE AN EYE TEST EVERY TWO YEARS IF EVERYTHING IS FINE?
Your eyes aren't very good at telling you when something is wrong. Usually, the change is gradual so you become accustomed to it over time. Therefore regular eye tests are important because they can detect any change or problem as soon as possible and get it treated before it affects your vision.
I HAVE DIABETES AND GET MY EYES CHECKED AT THE HOSPITAL. DO I STILL NEED TO ATTEND MY REGULAR EYE TESTS?
Yes, you do. At the hospital, they are focusing on any changes in your eyes affected by diabetes. They don’t necessarily check your general eye health or your vision overall. This is what we do during your regular eye test.
DO I NEED TO DO ANYTHING BEFORE ATTENDING AN EYE TEST?
If you haven't had an eye test with us before we recommend bringing your current glasses, a copy of your most recent prescription (if you have it), and a list of any medication you currently take. If you visit us regularly for an eye test, be sure to bring along your glasses as well as a note of any changes to your medication.
AT WHAT AGE SHOULD MY CHILD HAVE THEIR FIRST EYE TEST?
A good time to book an eye test is before they start school. This ensures that their vision is as good as possible ready for all the learning they are going to do. Of course, if you notice any signs that your child might be having difficulty with their vision you can bring them in for an eye examination at any age. We would be happy to see them.
MY CHILD HAS HAD AN EYE TEST AT SCHOOL. DO THEY STILL NEED TO GO TO AN OPTICIAN’S FOR AN EYE TEST?
Some schools do a short vision check but it is not a full eye test. It is more likely that certain conditions would be diagnosed and treated during a full eye test at an optician’s. Also, it is no longer mandatory for a school to provide vision checks. So, you might think your child is receiving this service but there is a good possibility they aren't.
HOW LONG DOES A HOME VISIT EYE TEST TAKE?
We would ask that you give us an hour of your time to carry out a home visit. In some cases, it may take a shorter amount of time. It depends on what we find during the visit.
IF I ORDER GLASSES DURING A HOME VISIT EYE TEST, HOW LONG WILL IT BE BEFORE THEY’RE DELIVERED TO ME?
We would usually take two to three weeks for glasses delivery. It depends on the time it takes for our manufacturers to make the lenses. When your glasses arrive back to us we will ring you to let you know and arrange a time for us to deliver them to your home.
I GET SEEN FREQUENTLY AT THE HOSPITAL FOR AN EYE CONDITION. IS THERE ANY NEED FOR ME TO HAVE AN OCT SCAN INCLUDED IN THE EYE TEST WITH YOU?
You may have an OCT scan done at the hospital but, unfortunately, the hospital doesn’t share the results with us. In order for us to give you the best care possible, we would always recommend you have an OCT scan done with us because then we can assess all the information and provide the best treatment.
DOES A LOW VISION TEST COST ANYTHING?
In Wales, provided you are eligible, a low vision assessment will not cost you anything.